We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance. We have provided a number of ways for our Customer Care team to help you:

 • Email

 • Telephone

 • Snail Mail 

Email: For product information, customer support or assistance: 

Sales Team –  JRCullen@dminetworks.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. 

DMI customers may also use our toll free telephone support center to contact a service representative during regular business hours. 

Telephone: 1 (517) 349-0663 

Monday to Friday   8:00am to 6:00pm (CST)
Saturdays, Sundays and federal holidays please leave a message.  

A customer representative will contact you within 24 hours of the first business day. 

Snail Mail: Send your inquiries to: 

DMI Networks

Attention: Customer Care Center

3520 Okemos Rd - #6-145 Okemos, 

Michigan 48864


 If we don’t save your institution money, you do not owe us anything!